Privacy Policy
Last updated: March 26, 2026 Β· Effective immediately
π Table of Contents
Last Updated:
March 26, 2026
π Summary: We collect only the data we need to provide our service. We never sell your personal data to third parties. You have full control over your data at any time.
This Privacy Policy explains how BrokerTrustScore (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website atΒ brokertrustscore.comΒ or use any of our services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
Information You Provide Directly
- Account registration: Name, email address, password when you create an account
- Reviews: Your review text, star ratings, trading experience details, and broker feedback
- Contact forms: Name, email, and message content when you contact us
- Profile information: Country of residence, trading experience (optional)
Information Collected Automatically
- Usage data: Pages visited, time spent, links clicked, search queries
- Device data: IP address, browser type, operating system, screen resolution
- Cookies: Session cookies, preference cookies, analytics cookies (see Section 3)
- Referral data: Which website referred you to us
2. How We Use Your Data
We use the information we collect for the following purposes:
- To provide, operate, and maintain our broker review platform
- To verify reviews and prevent fake or fraudulent submissions
- To send you account-related emails (password resets, review confirmations)
- To improve our website, services, and user experience
- To analyze usage patterns and optimize our platform performance
- To send newsletters and updates (only if you have subscribed)
- To comply with legal obligations and prevent fraud or abuse
We will never use your data to serve personalized advertisements from third-party advertisers without your explicit consent.
3. Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential cookies: Required for the website to function (login sessions, security tokens)
- Analytics cookies: Google Analytics β helps us understand how visitors use our site (anonymized)
- Preference cookies: Remembers your settings such as language and display preferences
- Performance cookies: Measures page load times and technical performance
You can disable non-essential cookies at any time by visiting our Cookie Settings or through your browser settings. Disabling cookies may affect some features of the website.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We may share data only in the following limited circumstances:
- Service providers: Trusted third parties that help us operate our platform (hosting, email delivery, analytics) β bound by strict data processing agreements
- Legal requirements: If required by law, court order, or government authority
- Business transfer: In the event of a merger or acquisition, your data may be transferred β we will notify you in advance
- With your consent: Any other sharing will only happen with your explicit permission
Third-party services we use include: Google Analytics, Cloudflare (security & CDN), and our hosting provider. All are GDPR compliant.
5. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or UK, you have the following rights under GDPR:
- Right of Access: Request a copy of all personal data we hold about you
- Right to Rectification: Correct any inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
- Right to Restriction: Request that we limit how we use your data
- Right to Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing of your data for marketing purposes
- Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
6. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures including:
- SSL/TLS encryption for all data transmitted to and from our website
- Encrypted storage of passwords using industry-standard hashing (bcrypt)
- Regular security audits and penetration testing
- Access controls ensuring only authorized personnel can access personal data
- Regular backups and disaster recovery procedures
While we implement strong security measures, no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify affected users and relevant authorities as required by law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account data: Retained for the duration of your account plus 2 years after closure
- Reviews: Retained indefinitely as part of our public review database (anonymized upon request)
- Usage logs: Retained for 12 months then automatically deleted
- Email communications: Retained for 3 years for legal compliance purposes
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
If you believe a child has submitted information to our platform, please contact us at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the “Last Updated” date at the top of this page
- Notify registered users via email
- Display a notice on our website for 30 days
We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Website: brokertrustscore.com/contact-us
Response Time: Within 30 days of receiving your request